FAQ
Are your products customized?
All of our products are crafted in small batches. While our featured products on the website aren't customizable, we would love to make an original piece for you! Please complete the Custom Artwork Form for inquiries.Can I make changes to an order that I already placed?
If it has been less than 24 hours since you placed your order, please send us a message as soon as possible to make any changes. If we have started your order, we are unable to change it.
How should I care for my resin item?
Caring for your new favorite piece is easy!
For best results and shelf life, clean resin piece after each use and before stacking.
How should I clean my resin item?
Dishwashing is not recommended. For best results each time, clean your resin piece with the microfiber cloth provided in your order. If more cleaning is necessary, use mild soap, warm water and a non-abrasive cloth. Scrubbing with abrasive materials, such as sponges or wool, should be avoided.
My resin has stains! Can you help?
It's ok! It happens! If you have cup marks, condensation or water marks that can't be cleaned with the microfiber cloth, simply run hot water on the piece for 15-20 seconds & the marks will disappear.
NOTE: High heat may impact resin and become malleable. If this happens, no need to worry... dry it and lay it flat to re-harden.
Is resin safe for food?
Unfortunately, resin is not FDA approved for the placement of food directly on coasters, trays or platters. Our Epoxy resin products are heat-safe up to 600 degrees Fahrenheit.